This notice sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your sensitive information and how we will deal with it. For the purposes of the Data Protection Act (‘the DPA’) and the EU General Data Protection Regulation (‘the GDPR’), sensitive information includes what is defined as your ‘personal data’.
By visiting https://popertee.com (the ‘Website’) you accept and consent to the practices described in this Privacy Notice.
In this Privacy Notice, we seek to abide by the letter and spirit of the guidelines laid out by the UK Information Commissioner’s Office in the document ‘ Privacy Notices, Transparency and Control’.
Who we are
More formally, we are Popertee UK Limited. We are a company registered in England and Wales with Company number 10999931 and our registered office is at 20 Air Street, London, England, W1B 5AN.
For the purposes of the DPA and in-line with the GDPR, Popertee UK Limited is the Data Controller.
If you have any concerns about the way we use your information or any questions about this Privacy Notice, please let us know. We can be contacted via email at [email protected], or you can write to us at the address above.
What we do with your information
We will use your information to deliver:
We compile statistics about user trends on our Website, which are used by third party organisations to understand how users interact with businesses, brands and one another online and to advise about these things. These statistics are drawn from a dataset which does not contain any information from which you can be identified.
If you are an exisiting customer of Popertee prior to the date of this Privacy Notice then any communication will be delivered to you on the legal basis of legitimate interests unless you have provided consent prior to the date of this notice or at a point in the future.
Information we collect from you
We will collect and process the following information about you:
Information you give us - this is information about you that you give us by filling in forms on our Website or by corresponding with us by phone, email or otherwise. It includes information you provide when you request to make a booking through our Website. We only request from you the minimum data required for you to use our service. The information we require from you to sign up to our mailing list will include your email address. To register for an account with Popertee we will ask you for your full name, email, mobile phone number and a password to protect your account.
Information we collect about you – Whenever you visit our site we will automatically collect the following information:
Where we hold and what we do with your information
The information and content held on our Website is deployed geographically to maximise user experience. All information that could identify individuals within the European Union is stored exclusively within the European Union. We will never share your user information with third parties for promotional purposes.
We hold our data with Microsoft Azure which is contracted by use for the provision of technical services. We remain responsible at all times for the security of your information, but if you want to know more about how we interact with Microsoft you can view their Privacy Notice, amongst their other policies here.
We work with MailChimp to deliver our newsletter to you and you can find out more about MailChimp and their policies by visiting their website here.
We use a password protected Google Drive account to back up and secure our data online. Google’s updated statement on privacy can be found here.
We use Xero as our online accounts management system and to send invoices out to you. You can read more about Xero and how we interact with them by visiting their website here.
Finally our CRM software is hosted by HubSpot and you can view their website and their other policies online here.
What we do to ensure the security of your personal information
We take the security of your personal data very seriously. Our approach to information security is constantly evolving and continually reviewed.
We have adopted industry best practices from both technological and business process perspectives in order to make the security of your data a key part of the way we do business.
We have policies and practices in place that not only ensure our compliance under the DPA but also the GDPR, including training and adequate procedures put in place for any staff that handle or have access to sensitive information.
Your rights regarding your personal information
We may contact you via email with updates about the services that we offer or any changes that we have made to our Website.
You can opt in or out at any time by clicking the ‘Unsubscribe’ link in our emails.
Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates (including, but not limited to, websites on which our service may be advertised). If you follow a link to any of these websites, please note that these websites and any services that may be accessible through them have their own privacy policies and that we are not responsible or liable for these policies or for any personal data that may be collected through these websites or services, such as contact and location data. Please check these policies before you submit any personal data to these websites or use these services.
Access to Information
You have the right to find out about what information we hold about you. You can exercise that right by contacting us and we will send you any request for information in a suitable electronic form within 20 working days. To make a request for information please contact [email protected] and a member of our team will be in touch.
If your personal data is incorrect then you have the right to rectify this information and ensure that it is accurate and up to date. If your data is incorrect then please contact us at the email address above and a member of the team will rectify this on your behalf.
You also have the right ‘to be forgotten’ and to have your information permanently deleted from our systems. Again, if you would like to exercise this right then please contact us at [email protected] There will be no charge made for reasonable electronic access to your information or for your right to be forgotten from our systems.
How long we hold your information for
At Popertee we have procedures in place to regularly review what personal data we hold. If you have not accessed our services for an extended period then we will delete your personal data from our systems, but will send you an email first informing you of our intention to do so. Of course, you have the right to forgotten at any point and can find out more about this in the ‘Access to Information’ section above.
Changes to this Privacy Notice
Any changes we may make to our Privacy Notice in the future will be posted on this page. Should, at some point in the future, you decide to register with us online then these updated terms will be displayed on screen the next time you access your account. The new terms may be displayed on-screen and you will be required to read and accept them to continue your use of our services.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
As part of our overall approach to privacy and transparency, this section describes what cookies are in the context of our web and mobile interfaces, and what their use means to you. At the end, we've included some links to help you research cookies and their impact, and how you can use your web browser to control the way it manages cookies.We use the following types of cookies:
You can find more information about the individual cookies we use and the purposes for which we use below:
We use Google Analytics to understand general trends about our content and traffic sources; for example, where users come from, which pages are most popular, which sites provide most traffic, how our marketing efforts impact the amount of visits we receive.
Google's statement about privacy can be found here.
The Twitter button allows our users to share our platform and services with their followers more easily.
We use Facebook button to allow you to share out platform with your friends and other Facebook users.
We use a LinkedIn button to allow you to share our platform and the services we offer with your connections. LinkedIn’s information about privacy can be found here.
We use an Instagram button to allow you to easily follow our Instagram account. You can find out more about how Instagram handle your personal data by visiting their statement on Privacy here.
More information about cookies
Still don’t know what cookies are? Then why not follow the link conveniently located here which provides more information about what they are and how they work.
Contact the Information Commissioner if there is a problem
If you consider we have not addressed your problem, you can contact the UK Information Commissioner’s Office for assistance. Further information can be found here.